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by jacquesm 3626 days ago
It's bad. It conditions people to simply not bother reporting bug. For every reported bug there are thousands of users who already don't bother to report anything. Bug reports are free, very valuable input and if you have a bug reporting process you really should fix them.
1 comments

I already gave up on filing bug reports for MS products years ago for this exact reason.

This is not a case of it's fixed in x, or you should upgrade to y, it is neglect plain and simple.

I asked about this exact issue when they did an AMA in the SQL Server subreddit a while back, and I shit you not the response was that 'for a few years the team didn't have a lot of resources'... That's right, MS doesn't have the resources to properly support and develop SQL Server and the surrounding development tools.

They were also encouraging everyone to vote on the connect items, as they were using vote count as the priority indicator for addressing issues. No intake triage, just get enough votes and maybe then they'll think about fixing some bugs.

I simply don't use their tools any more where I can avoid it, and where I can't I'm looking for longer term replacement plans.