[_kwmj]

Agreed. I have been using Flipkart since they launched. Amazon customer service and shopping experience are just impeccable, esp when compared to the competition. And as for Snapdeal, it's usually something just short of a nightmare.

Another aspect is user experience while using their apps and websites. Click any Flipkart link from a mobile browser or an app like Twitter, you'll reach their `Install our app` page. Nothing else. You can't do anything if you have not installed their app. While Amazon simply lets me see the product or even buy it from right there while showing install app or view in app in a corner.

Whenever I see that Flipkart page asking me to install their app to see a product I feel satisfied that I don't have it installed. I just close the browser tab.

I just checked and last time I bought something from Flipkart was around 2 years ago. It was the Xiaomi MI3 phone which was available only on Flipkart. Last Snapdeal purchase was some 1.5 years ago. I wish I could spread my purchases across these portals just to help avoid a monopoly kind of scenario but these options are just too bad to go with.