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by kentonv
3630 days ago
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Thanks for the feedback. The connection problem sounds like it may be a bug in Jupyter, or the Sandstorm Jupyter package, rather than Sandstorm itself. It would be great if you could file a bug on the package: https://github.com/jparyani/ipython/issues Usually these kinds of issues are solved by a refresh, though that's obviously not great UX. > and getting back how? Remember a link? A bookmark? Go back to: https://oasis.sandstorm.io All your stuff is listed when you log in. |
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It's not clear the user is wrong btw -- why does a mis-behaving, buggy app, throw me into offline mode? Is it just Jupyter that is offline, or the whole of sandstorm? The message says the tab is. And I can still see components of sandstorm. Of course, I bet if switch to another app it will heal itself -- or will it? Most users won't think of that (or a refresh, or a CTRL+F5, or looking at the debug console for a hint etc.)
So my challenge to you is to explain how the offline/online model works, in a way the user can understand. I suppose big organizations like Google just solve this problem by not hosting buggy apps in the first place. :) :)
It is probably worth your while, from an adoption standpoint, to 'take ownership' of a few key apps and treat their bugs as your bugs -- I would be showing this to coworkers tomorrow if this had worked better, and it probably isn't your fault. They are keen on Jupyter and this is the best delivery platform I've seen for that app. Sharing jupyter notebooks in an enterprise setting could be your killer app -- they contain private data, and a public cloud won't work in many use cases, but most enterprises won't have enough of a constituency of scientists and engineers and statisticians to want to host a notebook server with 'front line' support. We're in the carpet cluster days here...