Right but it's odd that "very few issues" for a game (overwatch in this case) includes multiple hours of outage in like the first week or two. (Though like you point out, it is way less than other popular releases)
There's just a staggering difference between the number of 9s offered by game companies vs more reliable parts of the industry. Shit most online games still don't have login servers that scale easily to meet dynamic load.
The more reliable parts of the industry didn't get there instantly on day one like we seem to expect games to do. They got there by refining their process over plenty of time. Every large system that works developed from a small system that did. Games just aren't afforded that luxury as they have to maximize their launch hype and get slammed on day one.
There's just a staggering difference between the number of 9s offered by game companies vs more reliable parts of the industry. Shit most online games still don't have login servers that scale easily to meet dynamic load.