[knowaveragejoe]

I have to disagree with regards to Overwatch, by far Blizzard's biggest IP in recent memory. The launch was perhaps the smoothest I've ever seen in a popular online game. A tiny minority of people had problems, in stark contrast with completely unprepared and utterly botched launches such as Battlefield 4. Blizzard did themselves a huge service with the open beta(which had over 9 million people play over the course of a week!) giving them an idea of where bottlenecks would crop up.