[wj]

From my experience the most common customer service requests fall into the following:

* Enrollment

* Distribution

* Rollover

* Loan

* Panic due to market movements

* Asset allocation/rebalancing

The top three on that list are when you enter or exit a job so if you have been with the same company for those six years you likely would not have used customer service.

I do encourage you to sign up for a meeting with your 401(k) advisor if they come to your office and do those. It is good even as an excuse to look over where you stand.