[samastur]

I feel like I am missing something. You were fine with service and value that it provided until you found out that Maciej is not busy enough running it?

Why would you care if you get more value than you pay. Or alternatively, why would you pay for it if it didn't?

Are you switching only because of the above reason or is there something missing that you'd like to find elsewhere?

I am, too, a long term Pinboard customer. I don't care if Maciej does no work whatsoever in an average year as long as Pinboard works or is fixed quickly when it doesn't. I may be biased, because my wife and I both enjoy his writing and talks a lot so it "feels" like we are to an extent sponsoring that too.

[amix]

If you pay for a product on a recurring basis you expect improvements and not only support of the status quo.

[shadowspar]

I keep paying my electricity bill every month, but those a-holes at the utility company never make my electricity any better either!

[eridius]

Why do you expect things to change? You're not paying for a static product. You're paying for a service, and services have ongoing costs. So your subscription is paying for the ongoing maintenance and running of the service.

To put it another way, do you pay for email? And if you do, do you expect your email provider to be constantly "innovating" with their service, or do you expect them to simply provide a rock-solid dependable email service?

[teach]

I suspect that not many people share your view.

I don't pay for things expecting that they will get continually better. I pay for things so I can keep using them as they are.

Change is just as likely to make something worse as it is to make it better.