[dworin]

>> Good HR means three things: a clear management structure, a way for people to talk about workplace issues and concerns, and pathways for people to evolve in their careers.

I've seen a number of startups who think the only part of HR where they need to invest resources is recruiting, right up to the point where the wheels start coming off. Once you're feeling the pain points - disgruntled employees, people leaving, communication problems, etc... - it takes a lot more time to get things working again.

It's hard because these issues aren't the things recruiters are good at solving, so they need more specialized knowledge, but at 20-50 people don't have the capacity to bring on the right expertise.