Sorry, yeah, misread your question. It is really hard to expand beyond Amazon because marketing is so hard. But the few that do succeed can then control the customer relationship, so its worth the risk and investment.
Ah, yes, that makes sense. Thanks for clearing it up for me.
To me, it's a bit like the relationship between an author and a platform like FB or twitter. Whoever owns the customer relationship is in the driver's seat.
To me, it's a bit like the relationship between an author and a platform like FB or twitter. Whoever owns the customer relationship is in the driver's seat.