[Veratyr]

I think most people are concerned about the response to security incidents around as much as they're concerned about the security incidents themselves.

Improving the manager is certainly a good step but there's a lot of work to be done to regain users' confidence.

[Sir_Cmpwn]

That's very much true. We've been pushing for more transparency company-wide as a result. It's hard to demonstrate that we'll handle this better without another security incident to be transparent about (and let's all hope we don't get there), but we've been pushing for more transparency overall. On my team this means that we're doing our development in the open, we've switched from an internal Jira to a public waffle.io backlog: https://waffle.io/linode/manager (it's just been prioritized too, we're doing sprint planning in 10 mins).