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by knurdle 3655 days ago
It wasn't about the money or the value I got out of it. For me, it was the way I felt like I was treated. It felt like, hey, we've pivoted the company but we still have to support these old users and they are becoming a pain, let's give them a credit on something that's kinda like what they paid for and be done with them. Then when enough people complained, then they tried to find some solution at the last minute and even that felt dubious. Let's try to cobble something together that's barely working for these people and make it someone else's problem.

I totally take the "lifetime" deal with a grain of salt but it wasn't like the company folded because it ran out of money or wasn't successful. It was more like we got successful so we forgot about the little people.