[drzaiusapelord]

Yeah this. The top HN comment is a European offended he has to pay $6 to ship from the US. I can't even ship down the block for that kind of money. Its incredible how awful the cheapskates are to deal with.

My dad ran a restaurant when I was a kid in a decent part of town. I remember him being happy and having all these friendships with customers. Due to economic issues he had to re-open in a worse part of town and offer a more fast-food-like menu. Holy hell, every customer was just itching for an argument about, well, everything. Getting extra free stuff, complaining about price, being very rude, etc. It was quite the eye opener. I can re-experience this anytime I dare visit a Walmart (we dont go there anymore).

This is why entrepreneurs and businesspeople always say to not compete on price unless you have to, but instead on service or quality. Price just leads down to a rabbit-hole of misery and ultimately hurts the customer who, for a little more, could get a vastly better experience. In my personal life I make a special effort not to be drawn to the low end as I tend to min-max things. I fight to go a step or two ahead of the lower-end, and every time I fail to do this I usually regret it.

[codemonkeymike]

I have had the same experience you had. My mother ran a deli in a middle class neighborhood and she couldn't sell enough $8-10 subs which had higher quality meats so she made a cheaper option with cheaper meats the $5 option which really brought out the worst in people. They would complain how we didn't use the same high quality meats and cheeses and how we would charge extra for adding more then 4 toppings. I did the math and the margins where literally zero, she was running a charity for the community and being berated for it. She sold the place recently and if she gets back in the business she wont be the low cost leader, even though it is the kind of place she wants to run.

[5ilv3r]

I'm an American who is miffed about paying $6 shipping. Shipping is sort of broken these days.