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by wocg 3652 days ago
I'm always on call, technically

Do you have a partner who can do support when you need time away?

I run a small game website. A couple of years ago it experienced an outage while I was away from home on a 2-day climbing trip. I didn't learn about it until I checked email the first evening. It was a terrible feeling to realize I'd been out having fun, and the site had been down for most of the day. I had to drive home to get the site up again. It was miserable.

2 comments

All the primary automation and functionality can be controlled by my smartphone; and if the worst comes to be, I can still login to all my servers via Prompt. I've only had to do it once, but it's good to know if can control all aspects of the system on any device, as long as I have my password manager and the right SSH keys.

That goes along with the 'keep it simple' philosophy; since the service has a very small public API and surface area, it's easy enough to diagnose issues quickly with limited analysis of log data and simple monitoring.

But no, I don't have any partner actively, but I do have a contingency/succession plan in case anything would happen to me (for the sake of my customers).

maybe you can try something like chatops, ex: hubot