[k-mcgrady]

>> "Or, the product is faulty as he rightfully stated. The fact that a fault like this can be remedied by purchasing another product, which you shouldn't have to, is besides the point."

You didn't have to buy anything. They offered the cases for free. If you don't like the workaround return the product.

[danielcarvalho]

Once again, doesn't take away from the fact that the product is faulty. Cellphone that doesn't cellphone.