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by dmoy 3661 days ago
I don't know what your terms/conditions are with upwork, but if you've been with the same place 14 months, couldn't you cut out the middle man there? Would there be anything stopping you from going back if you need to find a new gig?
2 comments

That is against their TOS.

Upwork encourages you to do all messaging on the platform, and scans your messages for hints that you are trying to move work off the platform. If so, they give you temporary bans or other punishments.

I'm not saying that no one does this, but Upwork are vigilant about it.

That seems akin to a dating site that bans users for discussing marriage...
That's because married couples would blame the dating site when getting divorced :)
The non-circumvention clause lapses after 24 months (from the date you first "identify" that person through the site.) So, kinda bad but not terrible https://www.upwork.com/legal/ (There is a buy-out clause, but it's pretty expensive.)
That sounds like a terrible environment to lock yourself into, but it also seems pretty ineffective. If I was temporarily banned for hinting that I was going to leave the Upwork platform, that would be a trigger to leave it even more quickly.
Leaving the Upwork platform permanently isn't what bothers them[1]; they're worried more about the while loop where you:

* Obtain a lead on Upwork

* Request moving off of Upwork to avoid fees

* Do subsequent payments through Paypal or similar.

In this case, you aren't moving off the platform entirely and banning you will hurt your lead generation.

[1] At least in the context of this specific case.

How do they prevent/monitor phone calls? It almost seems like the nature of the beast for this type of organization: you help establish the relationship and take a commission. If they want to take the relationship "to the next level" then you just have to accept that.

Of course, it's not that easy, especially if you feel you're being cut out of money you are "owed."

There is a specific callout about "disintermediation" in their onboarding process. They frame it as being dangerous for you.