[postblogism]

I'm not saying it doesn't happen. I'm just saying it it's very uncommon for customers to blindly think of software as something to pay for.

Congratulations, you are in the extreme minority. But the truth is that this isn't normal, and I'd like us put our collective brains together and see what we can do to fix it.

Were you building for the enterprise? How many connections did you have? How much of an existing customer base / following did you have? These things matter in the minority of cases where customers pay for software as easily as coffee.