[stevetrewick]

This drives me crazy. My local light rail system has an automated announcement system that malfunctions frequently. I write a complaint every time. I've escalated all the way up the org chart and I still can't convince them that this system not working needs to be noted in their service disruption announcements. Same with busses, always too quiet, always send the company a complaint while I'm still on the bus. It's tiring to be that guy but unless someone is letting them know, nothing gets fixed.