The Snowden story was vast and limited to the Guardian. In the UK the other media outlets didn't cover it at all, or actively attempted to undermine the reporting (e.g. with stories planted by the British government that were carefully worded to sound like they were from Snowden even if they weren't).
The vast majority of people have not read any of the Snowden leaks and have no idea what they contained beyond "the government spies a lot". So the concept that they might be targeted themselves is just unimaginable to them.
I think the narrative is that the government doesn't spy on her. They also would probably say that they take in the fire hose and only access the communications of the bad guys™
The vast majority of people have not read any of the Snowden leaks and have no idea what they contained beyond "the government spies a lot". So the concept that they might be targeted themselves is just unimaginable to them.