|
I am disappointed by this one-sided-cat-fight. It is the first one I have seen from MetaLab, and it has changed my opinion of the company drastically. By making such a line-in-the-sand issue out of this, they portray themselves as (a) small, (b) insecure, and (c) immature. Mozilla showed no ill intention (and there is plenty of that out there), no high level commitment (this is a Labs project that hasn't been released), and were immediately responsive to the situation. The issue here is that this could have easily been resolved with an email or a phone call. A savvy salesman would probably recognize continued interest by the client and follow up with a stronger sell. Instead, they threw mud, and lots of it. They replaced their landing page with mud flinging, just in case anyone who was unaware of the situation stopped by their website to do business. Above all, this skirmish tells me that when you do business with MetaLab, you are doing business with a single person, and that person is still pretty green. He has some great designers working with him, but they might be better off at a bigger, less inexperienced firm (hint, hint, competitors). I also learned of a site http://www.campaignmonitor.com/ designed by http://www.31three.com/portfolio/ that is exactly the same as and predates MetaLab's http://www.getballpark.com/ |