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by msb
3672 days ago
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"An overabundance of rabbits leads to a shortage of lettuce."..."a wealth of information creates a poverty of attention." Herbert Simon talked about this when we were still sending men to the moon [1]. This should be the charge of HCI practitioners, but the needs of consumers have largely been ignored. AI might provide some relief (my phone is getting better at learning when not to disrupt me...but it has a long way to go), but mostly I think it is up to us to close, ignore or turn away. What I fear the most is that by choosing to do so leaves us appearing lazy and/or disengaged in important professional and personal situations. [1] http://zeus.zeit.de/2007/39/simon.pdf |
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Outside of doing my banking, my smart phone does not help. its small and expensive, brittle, distracting. It exposes a lot of information about me externally. And people expect me to be available because of it.
I switch to a feature phone a while back for simple robustness. Now when i want to know the weather I just look up.
The HCI practitioners learned all their tricks from the gambling industry. Poker machines and smart phones are really similar in the reward cycle that the trap you in.