[ottertown]

For my family, definitely yes. Though it may just be that non-technical people are going to take longer to understand the gravity of technical problems, and I think that's compounded by most people's latent contempt for software / IT people.

My family initially decided Edward Snowden was a traitor and coward for 'fleeing' to Russia. They threw every stale argument at me, from "I have nothing to hide" to "everyone is spying on everyone, what's the big deal?"

They've started to backtrack from these positions. I'm not sure why or how, but I suspect they just needed people they trust (e.g. some columnist in the NY Times) to tell them they're wrong.