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by st3v3r
3682 days ago
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A good barista is like a good bartender. Their interaction with the customer goes way beyond simply making and handing off the drink. A robot would largely make that interaction like a soda machine. Not very personal, and not really something that keeps people loyal to your shop vs the one on the other side of the street. |
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While I have bought alcohol from a bar, the ratio of my non-bar alcohol still dwarfs bar-purchased alcohol. And frankly, even with the bar-purchased alcohol, it was social events with friends, the bartender could just as easily been a serve-yourself machine.