[random778]

Can't support this enough. Management bullshit. Appoint an engineer who has developed some empathy and START TRUSTING HIM. If you're not an engineer you will very like fuck this up. Getting someone to give you the right words for recruitment doesn't translate into understanding what drives an engineer.

[danpalmer]

I am an engineer, but I realise that what matters to me will be different to what matters to many others. The point about empathy is an interesting one though - might try and highlight the empathy we have in the company, thanks.