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by moray 3684 days ago
I do read posts, and I wrongly implied you end up preferring other means to email because people don't answer to emails, sorry about that, but let me expand on my thoughts.

I get that too, people not replying, but I don't think this is only a technical problem unfortunately. With IM systems where you easily get notifications on your phone you have more chance to get a faster response, also when receiving large amounts of emails one tends to skip many of them.. frustrating, for the sender, but that happens to me too from time to time.

I do work in tech though, also in academia, and email is still the first choice (well, from my experience, also I am in Europe.. maybe this counts?)

As for the technical aspect, SMTP and mail transfer protocols are part of a distributed system, and a distributed system must be open, this of course leads to the SPAM issue, but after what, more than 30 years? we have a couple of strong server side implementations that work well. And let's not forget TLS... emails travel in the "open air" as every other protocol that does not use encryption.

I agree that a redesign would be helpful to eliminate some basic issues we still have with emails, but it looks like that at the moment most are busy inventing new proprietary protocols for new way to chat and send emoji around...