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by codegeek
3682 days ago
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Unless you have a detailed requirements document, documented Test plan and a full Requirements Traceability Matrix (RTM), the client cannot really argue this. A lot of clients will not be able to tell the different between a "bug" and an "enhancement". If I had a penny for every time a client said "System does not work. This is an issue".....Well it is not an "issue". It is a functionality that doesn't exist as per the project scope and now needs to be implemented as a "Change Request" or "enhancement". |
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