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by waterlesscloud 5947 days ago
I can see how small, local businesses fall into the trap of all-flash, all-hard-to-actually-use. But what about a high profile, nationally known restaurant like The French Laundry. Why does their site suck so much?

http://www.frenchlaundry.com/

2 comments

I just attempted to find the hours for that restaurant, but got too annoyed that it kept opening up new windows...

Reminds me why I generally just type "<restaurant name> menu" into Google, and generally someone has a direct link to a PDF.

The French Laundry isn't the type of restaurant that you check hours (reservations are required and if there is an open spot you take it) or menus (they change daily).
The French Laundry could probably put up an "under construction" graphic without affecting their business in the least.
But a restaurant of its caliber should have a good website, regardless.
Being a web developer, I agree, obviously, but I'm not sure if it's true. If they're packed to capacity 100% of the time with a crap website, paying for a better one if just an unnecessary expense, isn't it? Especially if they're a small business with no desire to expand into a chain?
But they are a chain, in a sense. Keller is, anyway.