Hacker News new | ask | show | jobs
by dayglo 3681 days ago
Ive been waiting 13 months for my marbel board (http://ridemarbel.com). They're ignoring all attempts to get refunds too. Time to try and get a chargeback and get one of these.
4 comments

Damn, they haven't tweeted since Jan [1]. And their last FB post is the same time/related [2]. Seems like they went AWOL.

[1] https://twitter.com/RideMarbel/status/693081497264373760

[2] https://www.facebook.com/ridemarbel/videos/vb.75887281080344...

Same here, still chasing them for a refund but not holding my breath. My feeling is that they have a great product but can't get their production groove going, hitting delays, defects and requests for refunds. Wouldn't surprise me if they went out of business soon. The irony is that I chose Marbel over Boosted for the better range over a year ago!
You're well beyond the normal limits for being able to initiate a chargeback i'm afraid.

But no harm in asking your card issuer to see if they can help.