[kriro]

tl;dr: code is closed and I can't change it anyway so it shouldn't matter to me.

I hope the response from consumers will be: we understand your position. Unfortunately that is unacceptable and we'll look for another vendor. It is mine. I own a Neo, not getting any of their future products.

Also as a strategic guideline...maybe if you're in the business of security...don't use hardware that requires NDAs. Yes it'll make it impossible to do some stuff and more expensive to do some stuff but I'd say there's really no option to compromise.