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by mchmch
3702 days ago
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I have recently had 2 very negative experiences with Upwork. In the worst of the two, A freelancer defrauded me and several other clients through the Upwork platform, taking our money hourly while promising work but never delivering anything and then stopping all communication. I have had a "customer care" case open for 33 days so far and after dozens of emails they are standing by the freelancer even though his account has been suspended and they acknowledge he did the same thing to other clients. I emailed the Upwork CEO Stephane Kasriel about this,skasriel@upwork.com, but he did not respond :( |
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