[wtbob]

> My hunch is that the tech industry is bad at taking advantage of this kind of traditional trade knowledge, and the essay in question here is an indicator.

As is the fact that other than Knuth, no-one seems to have learnt the first thing about how to lay out a page of text in an attractive fashion. And then even given Knuth, essentially no-one bothers to use his magnum opus (I honestly think that TeX is even more important the The Art of Computer Programming, and is what Knuth will be known for in two centuries).