[Silhouette]

You're talking hypotheticals. We actually do this, and we actually do talk to real lawyers. On the rare occasions when someone has tried their luck, we have never lost so much as a chargeback.

Of course, most of the time it never gets that far, because as I said before, we try to provide very good customer service. Among other things, that means we are up-front about our pricing and we give our subscribers quick and effective ways to manage their subscriptions. I wouldn't want to run a business that did the sort of shady things mentioned elsewhere in this discussion. We get very few complaints in the first place, and in reality it's far more common for us to help out someone who made an honest mistake and then get a nice mail back.

All I'm saying here is that we don't have any obligation to go beyond what our terms and the relevant laws require, and in particular, we don't have to accept some random e-mail as cancellation when we explicitly say we won't, for good reasons, and when we provide a quick and effective alternative that is readily available to all subscribers. I honestly can't see why anyone would have a problem with that.