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by wildpeaks 3713 days ago
eFax in Europe also does that.
4 comments

For anyone else who runs into problems with eFax. E-mail them, say you're deaf and therefore unable to call. It worked for me. Often dark patterns have great dark patterns that work in response.
This is lying. I don't want to lie.
Look ye, to http://Truebill.com for relief!

(disclaimer, I am an investor)

Wow, look at this huge list for how to cancel from these kinds of sites:

https://www.truebill.com/how-to-cancel

That's pretty awesome. I'm just going to check this list from now on before I put my credit card info into a web form.

How does Truebill make money? It seems a little too good to be true to be free. I mean, I can think of a bunch of perfectly acceptable ways to make money off this (selling anonymous information about what makes subscribers unsubscribe to companies, for example), I would just like to know before I sign up what exactly I am signing up for.
Founder of Truebill here...

We plan to make money by recommending new services (i.e. we see you have X and Y, would you like to try Spotify).

You've missed a golden opportunity to claim "most ironic business model". Go ahead, charge that monthly fee :)
eFax does it everywhere. I paid $0.99 to send a fax and ended up with two monthly statements for $16.99 that were not refundable. It's disgusting and it should be illegal.
You should check out YC-backed Hellofax:

https://www.hellofax.com/info/pricing

eFax is part of patent troll J2. They own patents on something like "fax, but with the Internet" and go after every VoIP company that gets big enough.