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by jacalata 3706 days ago
Well, that's some interesting Terms of Service!

>9.) We don’t screen properties or listings or offer any guaranty or advice regarding the suitability of properties, landlords, or potential tenants. Nothing we say should be construed as such advice, and you agree not to rely on us in making decisions on anything at all.

Nice to see they'll stand behind their service. Filled with confidence right now.

> 11.) You must be at least 18 years old to use Zora and you must be a citizen of United States, Canada or European Union.

If I rent out a place through this website, are prospective tenants required to "use Zora" in order to apply? Does that mean that I am now discriminating against potential tenants based on citizenship? Which happens to be prohibited in various jurisdictions, for example NYC?

3 comments

Meh. How many software licenses have "not guaranteed fit for any purpose whatsoever" or along those lines. In the US litigation is king and you guys need to cover your legal asses.
That is nothing like "you agree not to use us for this purpose". That is "go ahead and use us but we could be wrong".
9.) Legal liability. The same way that the accounting software still tells you to go and talk to a certified accountant in their terms.

10.) Our customers are landlords. As a tenant, you can apply from anywhere. But we cannot pull the data for "anywhere" so you will have no score.

Actually, accounting software doesn't say this. It has a disclaimer of 'no guarantee of being fit for purpose' but it doesn't have a self-dismissable line about 'you agree not to use us to do tax calculations'. If a lawyer wrote that, you should ask another lawyer.

And exactly what data are you trying to pull? Did you know there are people who have lived in the USA for decades who are not citizens? Are you really conflating citizenship with residence? Wow.

> Nothing we say should be construed as such advice, and you agree not to rely on us in making decisions on anything at all.

> Zora uses behavioural, demographic and social patterns to give you a simple to understand tenant score. With the Z score, it is easier for you to find the best long-term tenants.

Sure sounds like you're saying two different things here, doesn't it?

Agreed. They are basically saying "use our special software to find only good tenants, but we aren't responsible for whether it's accurate or not". They are just as sure about their software as I am about their business model right now.