yeah - that's been my experience too. the few times i've dealt with them, they've been back at me in hours tops. hopefully that'll continue despite them hitting RC
The odd thing was that the code was working in 2010Beta, but fell completely apart in 2010RC. It was a case of upgrading the IDE and having my app crash and burn. First thing we did was up the stack size, but no matter how big we made the stack, it didn't work.
interesting. well - we had the same problem with ndjango. worked fine with beta, crapped out with rc. that, and the shifty api is getting annoying. their last minute shift away from ocaml naming was pretty annoying.