[dropmailapp]

Thank you for the response!

Totally get your confusion! To rephrase we spent 2 years building the technology behind our platform but are still building the app itself. Our statement of a few months was a bit optimistic and most likely should have been omitted. We are asking for problems as we want to ensure we haven’t overlooked any important issues. Our overall goal is just to build a great email app for everyone, not just us, and this is the best way we know to do this.

Why build it and why 2 years?!? Before this project we had many previous issues with email. For example, sometimes important messages would fail to send, accounts wouldn’t sync, and the experience just sucked overall. Since then I really wanted to build a email client for myself. Something reliable that just worked. A few months later Mailbox for iOS was released and demonstrated that people still had an interest in email despite the introduction of instant messaging etc. We absolutely loved the simplicity and beauty Mailbox brought to mobile email and thought it would be really nice to have something of this capacity for desktop especially given at the time there were barely any decent desktop email apps. So, we set out to build it. Given I was the only developer and had no prior experience with the email infrastructure it took a long time (2 years) to gain the proper knowledge and build the architecture behind it.

What have we solved? From our personal experiences we learned that adding more and more features, while nice, doesn’t really help with the core issue we have identified. People gets lots of email. With this comes the realization that there really isn’t much that can be done about this. Sure we could add some nice filters etc but the problem still remains. So while we do have a few extra features here and there our main focus has been on simplicity and reliability to cut-out all the time wasted from messages not sending etc so you can just focus on managing your email.

Summary So in summary we are building the email app we always wanted and are reaching out for ideas and experiences to make it one that not only we like but many others can like as well.

I really hope this made sense and answered your questions! If I failed to do so please let me know and I will do my best to answer.

- Marcus

[trcollinson]

So in essence you have solved the problem of a mail client not properly notifying the user when mail does not send? I use Gmail, Mail, and Outlook. All of these notify me nearly instantaneously when a message does not send. On the odd occasion that my mail doesn't sync, I know almost immediately. Really, from my experience, email works quite well. As you say, you are reducing the time wasted by emails not sending and accounts not syncing so that time can be spent managing your email. That's fine, but we already have that. You say there is nothing you can do about the amount of mail people get. Unfortunately, that is the problem in the space I think. Mail clients and servers are very good at sending and receiving mail. But making the mail relevant, now that's a problem.

[dropmailapp]

I see what you mean. For the time being I guess we are just trying to make a nice mail app. Hopefully in the long run we can differentiate ourselves more from the masses by determining as you said ways to show mail relevancy. We have a basic form of this at the moment in forms of the ability to filter by (Newsletters, Social, Personal, Service) but I hope we can expand it to be more useful in the future. Thanks for taking your time to get back to us, it really helps and means a lot :-)