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by lpsz 3714 days ago
Uber has been a lifesaver, but main gripe with UberX as of recently is that they don't seem to screen cars very well, at least in the Bay Area. Dirty seats, older cars, noxious air fresheners, etc. all seem to be the norm. Yes, I do try to leave feedback but wishing the baseline was a notch higher.
1 comments

Lyft requires drivers to go to a mentorship process but with Uber all you do is sending pictures of your driver license and car to become a driver.

Lyft also sends training videos and material to drivers. Because of the possibility of the tip drivers are trying their best.

It's a good idea to tip to drivers that do a good job. They are low income people and deserve that extra $1 more than your bartender that usually earns a good chunk of money each night.

With Uber I had to get a vehicle inspection and medical certificate which required a visit to the driver center. I believe the medical certificate is legal requirement in my state.

Lyft's mentorship process wasn't much of a process in my experience. I met a guy at his house, we talked for about 45 minutes, it was kind of helpful but I felt like Uber's onboarding was more organized.

Uber also has a number of training videos and I think they do a better job than Lyft at providing information to drivers.

I agree that the tipping thing is huge. When I drive, I get out of the car and open the door for the passengers, that kind of thing. I also make a point of keeping the car clean; at least vacuuming before I work a shift. I keep Armor All wipes in the car too so I can give a quick shine to the dashboard and the door frame (it gets scuffed up from people getting in and out and shows dirt quickly).