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by markdown 3722 days ago
Hi Chris,

> This issue should be limited to new applications where the trust signal might be a bit lower. Thus existing apps / customers shouldn’t be experiencing issues.

1. My app is not new. It's been running without issue for 2 or 3 years.

2. My app is not on the free tier.

3. On average, my app sends out under 8 emails a day, and it's done the same for over 2 years.

How your algorithm considers my app a spam risk sure beats me.

I'm missing 11 days worth of quote requests from customers. Are these recoverable? (is there a hidden outgoing-spam bin?)

My app started sending mail again today after I changed the src of an image in it from https://example.appspot.com/images/logo.png to http://www.example.com/images/logo.png

How well do you think email clients are going to like emails with images embedded in them without HTTPS?

2 comments

Hi, if you haven't already sent Chris an email, can you send me the details of your account and I'll get answers for you today? lilkim@google.com
Thank you, I appreciate that.

I sent him an email 14 hours ago and haven't received a response. I'll wait a day and if I still don't hear from him, will contact you.

You might look at Sendgrid. It's free for those sort of volumes