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by anthonymonori 3721 days ago
How do you plan to maintain the data in Sure? You mentioned that you crowd-sourced the current data in SF and Copenhagen from local bloggers, but did you had somebody double check these places? What happens if one of these places do get shut down or closed? Having a chatbot on Messenger means that people are placing trust on you - and will be hard to gain back once it's lost or given a bad choice of place. Will people be able to flag places as closed within the conversation? What about preferences? E.g. If I don't want to be recommended the same place again next time I talk to Sure?

All this aside, great job guys! Try to surf the ride and do not fall down!

1 comments

Hey Anthony, thanks for your nice words! We indeed make sure all the places are double checked, we do this also by working with bigger organisations and travel boards in some cities. We also keep an eye on all the places to make sure they offer the experience we promise (being open for business is a good start). We're about quality over quantity.

As for your preferences, Sure is you best friend who doesn't just know all the great spots in a city but also know you and your preferences. So if you're for example vegan or always prefer a specific diet, Sure will remember this and create a profile for you. This happens without the pain of you having to check boxes. It's all conversational and personal, so that you won't even notice it.