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by tamar
3725 days ago
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Re: Your edit - just a note, it is very clear here that in points 1-4, Namecheap has acknowledged a mistake. That's exactly why there was a lot of training (and retraining) internally to ensure this mistake does not recur. But we do acknowledge it is an isolated incident. That doesn't mean it's not less important - we're fully aware of what happened here and it will not recur. |
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