"Better be safe than sorry" - namecheap for when you lose your stuff on their services.
I don't think the best way to respond to a public vent is "Here's what you should have done instead". Responses might be technically correct but they lack empathy for the customer.
That comment I made refers to data integrity across platforms. You should be smart about data, no matter where it arises, if it is important to you.
For example, let me give you a look at what my Windows hard drive looks like.
My important files are stored locally, on Dropbox, and on CrashPlan. Some is also on Google Drive. I also run an offsite backup of my own to another local Linux box.
Don't make this specific to Namecheap, @kelukelugames. It's always smart to have good recovery systems in place. If you care that much about your data, you will protect it at whatever cost.
So yeah, I repeat, better to be safe than sorry. Your mileage may vary.
I don't think the best way to respond to a public vent is "Here's what you should have done instead". Responses might be technically correct but they lack empathy for the customer.