[newjersey]

This isn't your part of the business but there is room for improvement when it comes to kb articles in domain https://www.namecheap.com/support/knowledgebase/article.aspx...

The domain registration process isn't automated from my experience but it works well. However, I think the meta is (I think many people will agree) to not mix domain and hosting with the same provider. For example, if you get your domain from namecheap, you should not do hosting at namecheap. Therefore, the argument is that if you want to buy a domain name from Namecheap (as they're pretty decent), you shouldn't do hosting there.

Sorry if I sound like a prick.

[matthewdrussell]

You're right. And this sounds like constructive feedback which we love and are always open to.

Our KB platform is getting some attention as articles are improved and then the UX will be overhauled. We have work to do here and we're doing it.