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by JayNeely 3721 days ago
1) What legal risks are you taking on in providing this service, and how will you offset them? Providing the wrong information (two people with the same name, user input error you didn't validate, analytics calculation error, etc.), downtime at a critical moment, client or other confidentiality issues, etc.

2) Where do you get the data from, and how scalable are those sources (e.g. does it vary by municipality)?

Just want to echo others saying it's great to hear how many customer interviews you've done.

1 comments

Thanks for the questions:

1) Not much so far as I can extrapolate (IANAL though). The data is provided by the attorneys and they will be using this as a service. We will have to have some sort of uptime guarantees stipulated in our agreement as well as support, standardized backups and safety policy etc. I'm not going to lie and say that we have figure this all out already, but we are thinking about it.

2) Starting out it will come from the users themselves (hence the 'New Case' tab in the demo). Eventually, for municipalities that allow it (NYC criminal courts are not among them), we'd like to get our hands directly on the case starting documents (Accusatory instruments, rap sheets, etc) and have them be piped straight into the system.