[appleflaxen]

Great point. Doesn't this directly contradict his statement of "focus on the customer, not the competition"?

[alttab]

It'd make more sense if they carried it - but advertised their own products heavily around it. At least they would be honest about the "selection" game.

But let's be honest - Amazon devices push more people into Prime, Amazon Instant Prime Video, and their other digital services. Maybe it had something to do with Prime Video not yet being on those devices, but we'd need to see them support Prime on Chromecast or AppleTV and then re-list those products on Amazon.

[fooqux]

But obviously anything Amazon makes is far superior to the competitor's offerings, so by refusing to sell those devices and pushing customers to our own products, we are focusing on the customer. It's for their own good, you see. /s

[austinjp]

Indeed. There's plenty in there that contradicts the "customer first" myth, particularly the "flywheel" part.

[njwi332]

Not really, it doesn't mean 'completely ignore your competitors and sell their products on your own store', it means 'Develop your products by listening to what customers tell you and not by watching and copying what your competitors do'.