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by landryraccoon
3733 days ago
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When I worked on an e-commerce website shipping physical goods we would only ship to the customer's billing address for credit card payments. Anyone shipping to a different address needed to call their credit card company to add the address (every credit card company I've dealt with would allow customers to have multiple valid addresses on file), or use a different payment method. We never had big issues with fraud and I don't recall a customer ever complaining about it. I think in 3 years we had 2 chargebacks due to fraud. |
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