[jessa_ipadrehab]

I agree that poor third party repair shops are an incredible nuisance to the independent repair industry. But on par with that is how entrenched the opposite viewpoint seems to be among Apple fans--that "only Apple is qualified to repair Apple devices" The reason I made this video is to shine a light on what Apple refurbishment really means. I don't believe this case is an outlier. I have only ever seen two iPads that I knew for sure were Apple refurb and both were like this. More strikingly, is the iPhone 6/6+ touch ic epidemic. There is widespread failure of the touch ic(s) leading to a characteristic gray flashing bar at the top of the screen and loss of touch function. What stinks is that many people turning in their in-warranty new iPhones for this defect are leaving with Apple refurb phones that contain boards that once had another life in someone else's hands. The problem is exacerbated by drop, so these refurb boards that made their way back to Apple have a high percentage of having sustained a drop severe enough to warrant trading in the phone for out of warranty replacement. When Apple puts these boards straight into new housings with a new screen and battery, the refurb is set up for touch ic failure---and we are seeing tons of reports of touch failures in refurb phones.

Compare that to independent repair where a new touch ic is soldered on the board to replace the weak original chip--that is a much more robust solution, and carries a longer warranty.

I was prompted to make this video to just float the idea that "Apple always has superior repair because only they are 'authorized' to fix their products" is not true.

My motivation largely came from aggressive bullying and harassment, by some of the regulars at the Apple Support Community forum at any mention of independent repair as a viable option. I was banned from the forum for continuing to suggest that some problems could best be served by independent repair (such as data recovery after water damage) I did another video on my experience there. http://youtu.be/3VqYui3piV8