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by marcosdumay
3729 days ago
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> you can pay and have someone fix $problem on a deterministic timescale Really? When did MS start fixing bugs for their paying customers in a deterministic timescale? The point about upgrades may be good, but MS has started breaking things on update recently too. |
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You open up a crit sit that is tagged as a product defect and they will turn fixes around quickly.
If you are strategic to them, they'll fly in people.