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by briandear
3739 days ago
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So degrade the experience just to make the product team happy? What product team worth a darn would actually be ok with that? Did we forget the customer somewhere? What ever happened to trying to wow your customers rather than simply tolerating them? This attitude makes me crazy angry. That one comment just revealed everything that's wrong with many product companies: just give the user a 'good enough' experience. If you aren't striving to create a delightful user experience than you're disrespecting your users. Laziness. If Steve Jobs had heard you say that, he would have fired you in an instant -- and for good reason. We owe our users a delightful experience, giving them anything less is just unacceptable. |
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