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by danpalmer 3741 days ago
> Integrations are a pretty big part of Slack.

I think I disagree. Integrations are a big part of Slack for tech companies, but Slack is doing well not because lots of small tech companies are using it, but because lots of bigger less-technical companies are. With them, I think it's transformational to have good instant messaging, not integrations.

> I definitely understand repositioning to "IFTTT provides pipes, but you provide the data." It's much more scalable (helping to ensure that it'll be around for a while) and offers advantages on both side of the fence. 100 companies maintaining 1 integration is more straightforward than 1 company maintaining 100 integrations. And that means IFTTT can concentrate on making the pipes (the real value-add, because "consume this webhook" isn't interesting in isolation).

But this is exactly my point, there isn't anything in those pipes, it's just an integration at each end. Sure there might be some tricky technical stuff to scale it (I don't know), but that's not the product.

And I think 1 company having a core-competency of "plugging webhooks together" is simpler than 100 companies a) knowing another 3rd party API, and b) having to prioritise maintaining that integration highly enough that it matches the release cycle of IFTTT.