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by pfitzsimmons 3736 days ago
I worked at HubSpot for many years. (disclaimer - I do not have a financial interest in the company. But I do still have strong emotional and social connections, and I was there long enough that I feel some sense of ownership for the company culture).

Remember that this article is written in order to entertain and sell books. Everything is hyper exaggerated. There are a few fair points (for instance we were very overcrowded, we could not lease new sections of the building we were in fast enough. And yeah, some of the "change the world through Inbound marketing" messaging was over-the-top and made my eyes roll). But a lot of it is either inaccurate or spun to seem bad when it wasn't (see my other comments https://news.ycombinator.com/item?id=11370077 or https://news.ycombinator.com/item?id=11370016).

For the most part, HubSpot was a normal workplace where the vast majority of the time people worked hard and did their thing. People occasionally interrupted work for fun hijinks and we did sometimes have parties after work. By packing in every outrageous story into a few paragraphs, he makes it sound way crazier than it was.

I should also add that overall work-life balance was pretty good, and the company made efforts not to be "ageist". I had both mothers and fathers on my team and they could get out of the office on time to be with their families. As we matured, we planned our fun team-building events in ways to ensure that parents could attend them. There is an implication by the author that he did not fit in because he was old, but I do not think that is a fair critique.

2 comments

I do not think he was implying that he did not fit because he's old. He implied that he did not fit because he's mature...
I didn't get a total feeling of maturity from his writing. Did you read it? Mostly low-ball shots taken at startup practices that are pretty commonplace now, primarily for their proven effectiveness. Like the fact that he was disturbed to find that Zack, being so young, wasn't an assistant but a manager. It's like the idea of promoting individuals based on results and performance, rather than age and tenure, was foreign to the author. And ironically, he displayed a lot of ageist qualities himself there. I wouldn't exactly characterize that as maturity.
I got the same impression. And I'm close to the same age as the author so it's not like I'm a teenager thinking "You just don't get it!"
This is exactly what I was thinking, I worked at a similar company and there was a lot of promoting of values and having fun but it was like most other work places most of the time. And it would be super easy to exaggerate and mischaracterise it. However I did see one or two people who resented the talk about values and saw it as brainwashing that attempted to hide the fact that we were there basically to help the founders get richer and I got a sense of that from his article.
That in a sense is of course true and you'd always be wary of such narratives and keep your own cool and detached judgements. But I don't think there's anything wrong with the "having fun" bit anyways. Surely at the end of the day only the major shareholders get super rich and you'd have to be well aware of this fact, but the fun and relaxation you had would be something nobody can take away.