| Thanks for the reply! - Fees are 1.89% on all cards (https://www.mondido.com/en/get-going) - We are using data and business intelligence to customize each transaction according to both the merchant and consumer need. This means switching to fallback processing, alternative payment methods, etc. - I'd say that our webhooks are very different and more flexible compared to others. You can customize both the body and headers and use any data from the payment such as; consumer, products, fraud-check etc. (https://www.mondido.com/blog/webhooks-payments-connected-to-...) Read more about the tech in our docs: https://doc.mondido.com/api The main differentiator is that we strive towards maximum payment conversion, to rescue all failed payments. Where competitors have ~80%-90% we provide closer to 95% success rate, which is the real value of Mondido. |
FYI, I'm not sure whether that get-going page is actually linked from anywhere on your main English site right now. I looked for some considerable time and didn't find anything like that page.
Maybe I would have to start the sign-up process to see it if I didn't have the link from you? If so, you might like to consider that you're asking me to give details and agree to terms and conditions in a language I don't speak before I can get anywhere, which is a barrier that I'm obviously not going to cross at this stage (or probably ever).
I did have a look through your documentation, including the API page you linked to, but still didn't find answers to some important questions like the ones I mentioned before. For example, if I were to charge a customer in a Eurozone country a price in EUR, but I'm in the UK and my accounts and bank work in GBP, how are exchange rates handled, how do I see the figures used in both currencies through your API, and are there any additional fees for doing the conversion? Testing the integration is also a big deal, and it seems you have some mechanisms to help with that, but again I couldn't find clear documentation about how they work and what isolates a test deployment from a production one.
I do think Mondido is very interesting, both as a possible service for some of my own business interests and more generally for online businesses here in the UK. Having a Europe-centric service similar to the likes of Stripe and Braintree would have some real advantages, particularly if you also have good support, an emphasis on reliability, and lower fees than some of the other services. I hope that in the future you'll fill in some of the missing details on your site and produce an English version of your legalese, because I can imagine Mondido attracting quite a lot of business from around here and of course having good competition in this space would be better for merchants as well.
Edit: The page you linked to also says "The total price for Mondido is 1.89% and 1.89 SEK per transaction", so does that mean actually the fees are 1.89%+1.89SEK, not just the 1.89% you mentioned before?